Terms and Conditions

• Cancellation at least 72 hours before the service: if you cancel your booking at least 72 hours prior to the service start time, you will be entitled to a full refund of the amount paid.
• Cancellation less than 72 hours in advance or no-show: if you cancel your booking less than 72 hours before the service start time or fail to show up, you will not be entitled to a refund.

• If the minimum number of participants required to carry out the service is not reached, Haggis Hunters reserves the right to cancel. You will be offered the option to join another group or receive a full refund for the service.
• If Haggis Hunters is forced to cancel a tour due to unforeseen circumstances, we will offer you the option to join another group or provide a full refund of your booking.
• In the event of extreme weather conditions or other circumstances affecting the safety of the tour, Haggis Hunters reserves the right to cancel or modify the tour to ensure the safety and well-being of all participants.

• We understand that unforeseen events may require changes to your booking.
• Changes to the date or time of a tour may be possible based on availability, provided they are requested at least 72 hours prior to the service start time.
• These changes are subject to approval and confirmation by our team.

• It is the Client's responsibility to arrive promptly at the meeting point and respect the departure times specified in the service description.
• If the Client arrives late, unfortunately, it will not be possible to wait for their arrival, and the booking will be considered fully canceled. Consequently, the Client will lose the opportunity to participate in the service, and the amount paid will not be refundable. Haggis Hunters will not assume any additional liability in this situation.

• To be established.

• Refunds for eligible cancellations will be processed within a reasonable time frame and will be made using the same payment method used for the original booking.
• The refund will be issued in British pounds, regardless of the currency the passenger used to pay for the service.
• Haggis Hunters will not be responsible for any additional commission charges that the client's bank may apply when processing the refund.

• To ensure the safety of our clients, it is essential that those with food allergies or intolerances communicate their requirements at the time of booking in the corresponding section.
• Since the accuracy of communicating allergies directly impacts the client's safety and satisfaction, it is vital that they provide clear and concise information to avoid any potential issues or complications.
• If this information is omitted, Haggis Hunters will not be held responsible for any incidents that may arise in this regard.

• Force majeure events, such as natural disasters, pandemics, civil unrest, or terrorist acts that prevent the tour from taking place.
• Unexpected closures of participating establishments, such as pubs or restaurants, due to repairs, changes in ownership, or other unforeseen circumstances.
• Disruptions to public transportation that make it difficult or impossible to access the tour's meeting point.
• Cancellations due to the unavailability of specific products or ingredients required for the planned gastronomic experience.
• Restrictions imposed by local or national authorities that prohibit or restrict the organization of food tours in certain areas or during specific periods.
• Unexpected changes in government regulations or travel restrictions that affect clients' ability to participate in the tour.
• Technical issues or logistical problems that prevent the tour from taking place, such as transportation breakdowns or facility issues.
• Labor disputes, strikes, or other actions that may affect the operations of your company or the providers involved in the tour.
• Unforeseen personal circumstances, such as severe illness, injury, or family emergencies, that prevent clients from attending the tour.
• Incidents related to public safety, such as emergency evacuations, security alerts, or imminent risk situations in the areas where the tour is conducted.
• We recommend all passengers purchase appropriate travel, medical, and cancellation insurance.

We appreciate your understanding and cooperation in this regard.